Q1: Are you a factory?
We are based in China, We have our own factory and producion line, and also have our own R&D team, as a professional manufacturer, we provide ODM&OEM services.

Q2: How about certification?
Our factory have BSCI, ISO9001，FSC , SGS，QCS certificates

Q3: Can you make our private lable and logo?
A : Yes ,we can do as you need ,we special do OEM/ODM service for 24 years.

Q4: How long does my order take to be delivered?
A: It usually takes 7 to 15 days, which generally depends on the quantity of your order and our storage.

Q5: Could you provide samples?        How can I order the samples ?
A : We greatly value your business. For most products, the sample fee is double the bulk order price (the sample fee will be deducted from your bulk order). For some in-stock samples, we can provide them free of charge; you will only need to cover the shipping costs. Sample time 3~10days after order & samples confirmed. For custom samples, please coordinate with our sales team to reach an agreement.

Q6: What payment term can we provide?
A : Accepted Payment Type: T/T, OA, MoneyGram, PayPal, Western Union;
Accepted Payment Currency: USD, EUR, CNY;

Q7: What shipping way can we provide?
A : Accepted Delivery Terms: FOB, CFR, CIF, EXW, DDP, Express Delivery